Guest Blog - Tip #5 (of 5) - Ensure you have a Communication Plan and Measure Your Success

Navigating Business Intelligence Adoption in Your Organisation

Ensure you have a Communication Plan

• Give Regular Updates on the progress consistently. As discussed above, share success stories, highlight milestones, and address any challenges transparently and quickly.
  • Share Case Studies as covered above.
  • Deal with setbacks quickly and efficiently. If there’s a problem with data or the UX, tackle them above everything else.
• Measure your Success
  This is an odd one, as it’s common sense, right? You’re running a BI project, and yet, if you’re honest, I wonder how many BI projects measured their success via KPIs and Metrics. Not many would be my guess! These are essential, though, so consider:
  • KPIs and Metrics: Define the OKRs and KPIs for BI adoption for your project. This could be usage, it could be the number of reports and dashboards produced and the number of legacy reports/spreadsheets that have been removed from service. A must is data quality, too.
  • Feedback Loops: Collect feedback from users. Are they finding value? Are there pain points? Use this input to refine the plan. Add Surveys to your reports and dashboards and encourage their use. Learn from the points made.

Do you agree with the above? What is your experience?

Hoping you’ve found our series of posts on Navigating Business Intelligence Adoption in Your Organisation useful.

If you want to chat this through, get in touch! I’ve love the opportunity to speak with you.

All the best, Simon.

Here are links to all the parts:

   Empowering the Executive Sponsor
   Fostering a Culture of Data Literacy
   Make Data Relatable through Story Telling
   Craft a Comprehensive Delivery Plan
   Ensure you have a Communication Plan and Measure Your Success 

This Guest Blog has been written by our Community Member and Consultant Simon . For questions, please leave a comment below.