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Request for help with upgrade to JDK > 17.0.9 in Pyramid Build
I have installed Pyramid 2023.14.100 (September release) on an internal company server with an NCL license. I noticed that the JDK version of the build is currently 17.0.2.…
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Enabling Python Functionality on Servers with Limited Internet Access
Installing Pyramid with limited internet access may prevent Python from being installed. To ensure Pyramid installs Python correctly, please allow access to the following URLs: For Windows: https:…
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A quirk when installing Pyramid on Linux - Host Name Issue
We ran into an odd issue with Pyramid installation on Linux (Ubuntu). The installation was failing for no good reason. And there is no point in delving into the logs as the solution was found.…
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Discontinued support for EOL operating systems and databases 2024
Various operating systems and technologies are out of support or nearing end of life (EOL). In tandem, Pyramid will start to drop official support for them.…
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Firewall Settings for Pyramid
When Pyramid is installed across multiple servers and there are internal firewalls between them, the following ports must be opened between all servers. All ports are TCP.…
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How to fully uninstall the Pyramid 2023 "Archimedes" Limited Testing Program 1 (LTP1) release on Windows OS
This article is relevant for you if you are planning to uninstall the Pyramid 2023 "Archimedes" Limited Testing Program 1 (LTP1) release when using Windows OS.…
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Pyramid 2020.27 Released
Pyramid 2020.27 (Service Pack 7 for 2020.20) has been released. It includes a collection of fixes for bugs and issues and several new capabilities related to data sources.…
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How to set up Decision Intelligence on the Amazon AWS Marketplace
Installing Pyramid Decision Intelligence Using the Amazon AWS Marketplace to set up your Decision Intelligence Environment from Pyramid Analytics is a straight forward an simple process.…
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Pyramid installation tips
In the following article, we will provide a few tips to keep in mind when approaching the installation process for Pyramid. Follow these tips to ensure a smooth and successful installation.…
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How to enable SSL on Pyramid website and forward all HTTP request to HTTPS
To be able to use SSL for Pyramid website it should be installed using the IIS option. Once installed add an SSL bindings as shown below: Right Click on the "Pyramid" site and choose edit…
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Logs Locations
Pyramid was created to cater to both enterprise-level and individual users. As a result, it can be divided among several servers, generating various logs that aid in analyzing the system.…
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How to update the Pyramid repository credentials.
Issue: Some organizations security policy require a change of passwords periodically, in which case the Pyramid repository credentials may need to be updated in the Pyramid config.ini.…
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How to fully uninstall Pyramid.
General Note: Attachments and the article were modified to remove the 'Pyramid' product completely. If your original installation was with 'Pyramid 2018' and then upgraded,…
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Pyramid 2020.01 (Service Pack 1) Released
Service Pack 1 for Pyramid 2020 - build 2020.01.121 - has been released and includes a few new features with numerous fixes. New Features Mobile Timeout - Admins can configure session timeouts for…
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Issues re-installing Pyramid on Linux
If after a failed attempt to install Pyramid you try to re-install (after running the uninstaller), and you get the following error message: “Error reading INI File /home/admin/Pyramid 2018/config.…
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IMDB hangs during install on Linux Centos
We found that in some case when installing Pyramid on Linux Centos, the installer hangs on the IMDB phase. In the current installer 2018.05.642 (5.4) there's a missing switch "-y" that enable the…
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Pyramid 2018.05.1 Released
The January 2019 release of Pyramid - build 2018.05.220 - includes several new features and numerous fixes. Upgrading Instructions for how to run the upgrade can be found here.…
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Pyramid 2018.05 Released
December 2018 Release The December release of Pyramid includes over 50 new and upgraded features and numerous functional upgrades and fixes, designed to make Pyramid’s Analytics OS the leading…
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Starting/Stopping Pyramid services on Linux
Hi guys, anyone knows how to start/stop Pyramid 2018 on Ubuntu (and Linux in general) Running service --status-all Gives the following: [ + ] pyramidAgent [ + ] pyramidFs [ + ] pyramidIMDB [ - ]…
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Installed Pyramid 2018 on an off-line machine? here is how you should proceed...
If there is no internet access on the server/computer where Pyramid 2018 has been installed, you can register in the customer portal for a community license.…
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How to best uninstall/Re-install the Pyramid 2018
Before uninstalling, please note that: When uninstalling the Alpha or Beta releases that are using the built-in repository, uninstalling will wipe out the database permanently.…
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