-
How to use the Schedule and Subscription Manager. From Tips & Tricks June 2022
Sneak: How to use the Schedule and Subcription Manager The Tips&Tricks Series is produced by the Customer Success Team. It highlights several easy to follow instructions and range from simple tasks…
-
How to get a List of all Objects used in Present and Publish. From Tips&Tricks 3/21
Sneak: How to get a list of all objects in Present and Publish The Tips&Tricks Series is produced by the Customer Success Team. It highlights several easy to follow instructions and range from…
-
How to Update Python and/or R Packages
Sneak: Working with multiple Python and/or R Environments. Recover in Model Definition Files Tips & Tricks created by the Pyramid Customer Success Team This How To has been create based on the The…
-
How to Recover Model Definition Files
Sneak: Working with multiple Python and/or R Environments. Recover in Model Definition Files Tips & Tricks created by the Pyramid Customer Success Team The Tips&Tricks Series is produced by the…
-
How to Add Python and/or R Environments
Sneak: Working with multiple Python and/or R Environments. Recover in Model Definition Files Tips & Tricks created by the Pyramid Customer Success Team This How To has been create based on the The…
-
What to do when there are issues with logging into Pyramid when using AD as your provider.
This article will help you diagnose if there is an issue with your domain controller and how to work around the problem until your domain controller is fixed.…
-
Fail to get Active Directory users groups
Issue: In the Admin, when assigning Pyramid roles to AD Groups, the role fails to propagate to the user, when the AD group contains special characters, such as "/".…
-
Logs Locations
Pyramid was created to cater to both enterprise-level and individual users. As a result, it can be divided among several servers, generating various logs that aid in analyzing the system.…
-
How to clean up the Pyramid "General" Folder
UPDATE: If you are using Pyramid 2020.20 and above, the maintenance tool is now built in to the product. The default path to it is- C:\Program Files\Pyramid\core\maintenance.…
-
How to create a memory dump
Pyramid support may request a memory dump be sent to them. Please see below how to create the file: 1) Login to the Pyramid server and open the task Manager.…
-
Problems with printing? How to send us detailed diagnostic information.
If you have issues when printing to Word, PowerPoint, PDF or HTML then sending us the following information can help us understand and fix the issue. Download and install Postman (free) on your…
-
How to read and use the Pyramid System Logs
The "System logging Type" that is turned on, is set under Admin>Settings>Logging. In the example below we can see that only the Type "Error" is turned on.…