If only I could find everything on google...

In a recent conversation someone asked for the best way to search for technical information on Pyramid. We offer a rich portfolio of support articles on two sites:

Help - the official 'Handbook'

If you go to help.pyramidanalytics.com you will find articles on every aspect of the Platform. From Setting Up, to the finer details of each visualization or formula including tutorial videos. This is our Manual that we provide for users to solve issues.

Community - Questions, Ideas and Best Practices

The community offers you a more informal way of interacting with Pyramid. Mainly there are four areas of interest:

• Questions: In the Q&A Section of the platform registered users can drop all challenges they face during the work on a new report or anything other. The community will try to help and get you to a solution.
• Knowledge Base: The Knowledge Base is the "Best of" destilled from Answers in the Q&A, Hacks and Workarounds our Consultants and Support developed, they are tagged by Module
• Explore: In the Explore Area we collect Best Practices, from a Dashboard Gallery, to our Learning Live Archive, Blogs and the Explore Challenges.
• Product Ideas: Product Announcements and Product Ideas are available to our Customers and Partners to take part in the Development of the actual product, users can comment and vote for their prefered ideas that then can be brought in the Product.

Searching Pyramid Content with Google

There is still one small problem, the rich content is spread over two domains. But there is a simple Google Function that helps to cover the Gap. The Command SITE forces Google to restrict Results to a specific page. Additionally you can use the usual Bolean Serch Terms like AND/OR to filter down or expand the results. In this little example you would search both sites for all content on Y-Axis.

site:community.pyramidanalytics.com OR site:help.pyramidanalytics.com y-axis

See you get Results from Help and Community in the List

Now you can easily search across Help, Community, and our Product pages. And if you still can't find a solution, here is a quick article on how to ask a question in the community.

Let us know how you like these small tips below and if you have questions or topics to be answered.