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Discontinued support for EOL operating systems and databases 2024
Various operating systems and technologies are out of support or nearing end of life (EOL). In tandem, Pyramid will start to drop official support for them.…
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Pyramid API 3.0 is currently in beta
Pyramid API 3.0 is currently in its beta phase until further notice. We are actively collecting feedback from customers and consistently working to address any identified issues.
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Upgrading a Pyramid Oracle repository
This article only applies to older installations of Pyramid (prior to version 2020.28) that use an Oracle Repository database or those that have been upgraded subsequently from a pre-2020.…
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How to speed up Queries running against an AWS Aurora RDS MySQL database instance?
AWS RDS Aurora MySQL 5.7.12 Query Performance In a recent customer scenario we encountered some unexpected performance issues when connecting to a AWS RDS Aurora MySQL 5.7.12 as data source.…
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What to check went schedules/prints are not running
Issue: Pyramid stops running tasks such as models/prints or provisioning users. Steps to mitigate the problem: The first thing to check is the Pyramid summaries panel.…
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Pyramid installation tips
In the following article, we will provide a few tips to keep in mind when approaching the installation process for Pyramid. Follow these tips to ensure a smooth and successful installation.…
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What is a "Subquery mode" ?
Note: "Sub Query" mode is only applicable to Microsoft Analysis Services data sources. Microsoft SSAS has a limitation that the "where" clause of the MDX statement can't accept more than one element…
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Issue when running a model that has JSON nodes that connect to HTTPS data source
ISSUE: When running an ETL that contains references to an HTTPS site the following error may occur: "Failed to read file list: SSLException: No PSK available.…
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How to update the Pyramid repository credentials.
Issue: Some organizations security policy require a change of passwords periodically, in which case the Pyramid repository credentials may need to be updated in the Pyramid config.ini.…
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Example of how to use the new Embed framework in Pyramid 2020.11 onwards
Below is a simple sample code example of how to use the new embed framework. Update the username, password and contentID(to get the ID, right click on the item to embed >Metadata) to those relevant…
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Uncaught SyntaxError when using Embedding
ISSUE: When trying to embed Pyramid content the following type of error is shown: Uncaught SyntaxError: Invalid regular expression:…
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No proxy account was set for user (2020.10)
When content is from an MS OLAP /Tabular data source, after upgrading to Pyramid 2020.10 RTM the following message is shown when opening some content for the master user:…
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When trying to use an R script from the Market Place an error occurs
When trying to use a script from the Market Place that uses one of R packages e.g the “Sentiment analysis” (uses stringr package) the following error occurs: "scripting error:Error:…
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Issues re-installing Pyramid on Linux
If after a failed attempt to install Pyramid you try to re-install (after running the uninstaller), and you get the following error message: “Error reading INI File /home/admin/Pyramid 2018/config.…
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Fail to get Active Directory users groups
Issue: In the Admin, when assigning Pyramid roles to AD Groups, the role fails to propagate to the user, when the AD group contains special characters, such as "/".…
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Logs Locations
Pyramid was created to cater to both enterprise-level and individual users. As a result, it can be divided among several servers, generating various logs that aid in analyzing the system.…
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Routine Content Backup Recommendations
The following are items we Recommend backing up periodically. (Preferably Daily but it's up to you) The database repository. If you don't know where it is, browse to HTTP:…
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