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Resolving Issues with Real-Time Monitoring in Pyramid 2023

In Pyramid 2023, the "In Memory DB Status” feature, provides real-time monitoring of an In-Memory Database’s (IMDB) CPU, RAM, and HDD usage.

If you encounter issues with this feature not displaying correctly for an IMDB within your environment’s cluster,

 

 In-memory status error

 

follow these steps to resolve the problem:

Ensure that the data source connection name matches the file server's address name, in the server instances table. Here's how:

  1. Verify Data Source Connection Name:
    • Go to Admin Console -> Data -> Data Source.
    • Check the data source connection name.

  2. Match Server Instances Address:
    • Navigate to Admin Console -> Services -> Server Instances.
    • Ensure the address name matches the data source connection name from the previous step.

By aligning these names, the 'In Memory DB Status' should display correctly.

If you need further assistance, feel free to contact our support team at Pyramid Support.

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