Customer Pulse Check Results: What’s the Hardest Part of Analytics Today?

Thanks to everyone who participated in our very first Customer Pulse Check last week—we had 18 responses and some clear themes emerged.

Top insight:
Driving adoption with business users was the biggest challenge by far, receiving 50% of the votes.

This tells us something important:
Even with the right data and tools in place, the real hurdle is making sure insights are actually used.

Here’s the full breakdown:

• 50% – Driving adoption with business users

• 16.7% – Connecting data across systems

• 11.1% – Getting clean, reliable data

• 11.1% – Turning insights into action

• 11.1% – Keeping up with tools/technology

What stands out:
While technical challenges like data quality and integration are still present, they’re not the top concern. Instead, the biggest struggle is on the people and process side—getting stakeholders engaged, aligned, and actually using analytics in their decision-making.

Key takeaway:
Analytics success isn’t just about building dashboards—it’s about driving adoption and impact.

Thanks again for sharing your perspectives—this is exactly the kind of insight that helps us all learn and improve together.

Stay tuned for the next Customer Pulse Check!