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Pyramid Explore Internal Server Error 500

Hello,  

I hope I'm not asking a repeat question but I have been having this issue for the last few days when trying to complete the walkthroughs on Pyramid Explore. In the morning, I log on and everything works fine but at around 1 o'clock after lunch I am met with this error.  It seems to be pretty predictable, happening after around 2-3 hours of being logged on - has anyone else had this issue?

Thanks!  

3 replies

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    • Global Architect
    • Mark_Oldfield.1
    • yesterday
    • Reported - view

    Hi   we are currently investigating this issue.  Thankyou for raising this

      • Connor_Twomey
      • yesterday
      • Reported - view

      Thank you, since I mentioned times I should add my timezone is GMT馃榿 

    • Global Architect
    • Mark_Oldfield.1
    • 18 hrs ago
    • Reported - view

    Hi

    Following our investigation, the team has implemented a fix for the resource issues in the Explore environment. This action has resolved the cause of the recent 500 errors. 

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  • Status Answered
  • 18 hrs agoLast active
  • 3Replies
  • 30Views
  • 3 Following