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After logging in to the BI Office mobile application on an iOS device, a white screen is shown.

Issue:

After logging in to the BI Office mobile application on an iOS device, a white screen is shown. 

Solution:

Check that the SSL certificate being used in IIS is trusted on the device.

If it is trusted, check that the certificate is up to date and is valid for the correct site name in use.

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  • 2 yrs agoLast active
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