After Entering the Username and Password and Hitting Enter, Nothing Happens.

This issue occurs in a very specific scenario in which all three below conditions apply.

  1. Authentication method: This will happen when logging into the client with Forms Authentication AND will happen when logging into the Administrative Console regardless if the authentication method.
  2. Browser: This will only happen in Internet Explorer.
  3. Binding: This happens when there is an underscore in the Pyramid URL (for example http://bi_office.com)

This happens because the underscore in the Pyramid URL brakes the cookie functionality which Pyramid is using during the log on process.

To workaround this issue, you must remove the underscore from the web site binding.

More information can be found here:


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  • 6 yrs agoLast active
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