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Related to 5.4 SP1: A White Screen is Displayed in Pyramid when the Pyramid Website is Running under Another Website

Problem:

A white screen appears when browsing to Pyramid after moving the Pyramid website to run under a different website (I.E the default website).

Solution:

To fix this, please do the following:

  1. Open the following file with a text editor: C:\Program Files\Pyramid Analytics\BI Office 5\websites\paBio\Default.aspx
  2. Locate the following line: <script type="text/javascript" src="/css/xclient.js"> </script>
  3. Change it to <script type="text/javascript" src="css/xclient.js"> </script>
  4. Save the file and restart IIS by running IISRESET from the command prompt.
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  • 3 yrs agoLast active
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