Getting a Message Saying "Active directory groups is unreachable"


This can happen when Pyramid is unable to access the Active Directory.

In case the AD is up and running, the next thing to check is that the domain details in Pyramid are correct.

To do this, please do the following:

1. Log into the Administrative Console.

2. Click on the Setting tab > Domain Access.

3. Click the Edit button of the relevant AD.

4. In the Security Setting window, please make sure that the domain details are correct.

Specifically, make sure that the domain user credentials are correct and that its password is not expired.

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  • 4 yrs agoLast active
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