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Knowledgebase
Troubleshooting
API / Web Services
API related articles
How to connect and pass values to the GetCookie API using REST
Troubleshooting API Issues
2 topics
2 posts
Active 7 mths ago
General Issues
Silverlight is no longer supported in Firefox version 52.0, Released on March 7, 2017.
Exporting and Printing Files from Pyramid Does Not Work
When Using “Open Link” through Email, Only Part of the Link is a Hyperlink.
9 topics
9 posts
Active 4 mths ago
Installation Issues
Old publications cannot be found/viewed after an upgrade from v5 to v6
Upgrade DB script for v6.23
Getting a Message Asking to Insert Disk2
7 topics
9 posts
Active 4 mths ago
BI Office Access Issues
A Full Admin user cannot login to the BI Office admin
After Entering the Username and Password and Hitting Enter, Nothing Happens.
Getting a Message Saying: "Browser not supported"
12 topics
12 posts
Active 5 mths ago
Performance Issues
Improving Performance with Cache Warming
Improving performance by removing themes
Improving Performance by Reducing the Size of the Log Tables in the Pyramid Database
3 topics
3 posts
Active 7 mths ago
Data Source Issues
Pyramid Allows to Drill Down a Member Although There Aren't Any Children
Creating a Structure Only Cube
Querying the Cube Sometimes Fails with Error Code 0X80090302 or 0x8009030f
9 topics
9 posts
Active 11 mths ago
SQL Issues
Pyramid Connects Only to SQL 2005 Cubes, Service Pack 4 and Up
Unable to Connect to a Data Source Using a '.' as the Hostname/IP in BI Office 5.
Server Collation MUST Be Case Insensitive
6 topics
6 posts
Active 11 mths ago
Data Discovery Issues (formerly bioXL)
Error When Dicing
The Query Alert ‘Error’
2 topics
2 posts
Active 11 mths ago
Data Modeler (formerly Mash Pit) Issues
Excel File Upload Failed with an "Unspecified Error"
Error: ORA-12514: TNS: Listener Does Not Currently Know of Service Requested in Connect Descriptor
2 topics
2 posts
Active 11 mths ago
Mapping Issues
Index Update in Table 'Shapes' of the Former GIS Database
Unable to Use Mapping with a Perspective Cube
2 topics
2 posts
Active 11 mths ago
Power BI Related
Power BI Desktop Publish to Pyramid Issues
PowerBI reports are blank or show an error after a BI Office upgrade
Clicking on Publish to Pyramid Throws an Exception
Publishing Fails with "The Version of Power BI in Pyramid Analytics Does Not Yet Support This Version of Content"
3 topics
3 posts
Active 8 mths ago
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Troubleshooting
API / Web Services
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Data Discovery Issues (formerly bioXL)
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Mapping Issues
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Discussion Threads
Questions & Answers
Technical Blog
Product Announcements
Knowledgebase
Getting Started
Using Support
Maintenance Licenses
Using BI Office
How To's
BI Office Installation & Configuration
Before You Install
Tips and Tricks
Data Modeler (formerly Mash Pit)
Administrative Console Configuration
Authentication Configuration
HTTPS
Troubleshooting
API / Web Services
General Issues
Installation Issues
BI Office Access Issues
Performance Issues
Data Source Issues
SQL Issues
Data Discovery Issues (formerly bioXL)
Data Modeler (formerly Mash Pit) Issues
Mapping Issues
Power BI Related
Tags
View all tags
Key Resources
Tutorial Videos
Community Tour
Register for Training Webinars
Newsletters, Events, and Webinars
