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Old publications cannot be found/viewed after an upgrade from v5 to v6
When upgrading BI Office from v5 to v6, a new publication shared folder is created \\<PyramidPublicationServername>\Publishing 6 However, the application does not update the publishing folder.…
- Leon Katz
- Leon_Katz
- 4 yrs ago
- 2 replies
- 586
- Yakov Shaul4 yrs ago
- Installations
0
Upgrade DB script for v6.23
Symptom: In cases where you notice the below errors after upgrading to 6.23, it is possible that the upgrade scripts didn’t complete successfully. An error message appears each time you log into…
- Dvir Buzaglostaff
- Dvir_Buzaglo
- 5 yrs ago
- 578
- Installations
0
Getting a Message Asking to Insert Disk2
This issue sometimes happen when running the installation while the Pyramid ISO file is mounted using a mounting tool. To fix this, please extract the ISO file using an extraction tool such as Win…
- Karen Owens
- Karen_Owens
- 5 yrs ago
- 508
- Installations
0
Installation Issue - Getting an Error Saying "There is a problem with this Windows Installer package"
Problem: When trying to install and receiving and error saying 'Error 1722. There is a problem with this Windows Installer package'. Solution: Set your User Account Control to never notify.…
- Karen Owens
- Karen_Owens
- 5 yrs ago
- 527
- Installations
0
Database Connection Error: There Was an Error Connecting to the Database
Issue: Getting an error message saying Database Connection Error: There was an error connecting to the database when running the Pyramid Deployment Wizard.…
- Karen Owens
- Karen_Owens
- 5 yrs ago
- 1,363
- Installations
0
BI Office Services Do Not Start After an Upgrade to V6
Issue: BI Office services do not start after an upgrade to V6. The Windows Event Viewer will show an error with the sqlServerSpatial110.dll file similar to the error below: Environment:…
- Karen Owens
- Karen_Owens
- 5 yrs ago
- 554
- Installations
0
Getting "Cannot Login: User Authentication Failed" After an Upgrade to V6
Issue: When trying to log into BI Office after an upgrade to V6, the user gets "Cannot Login: User authentication failed" message. The System logs will show an error similar to this: Resolution:…
- Karen Owens
- Karen_Owens
- 5 yrs ago
- 581
- Installations

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Installations

Old publications cannot be found/viewed after an upgrade from v5 to v6

Upgrade DB script for v6.23

Getting a Message Asking to Insert Disk2

Installation Issue - Getting an Error Saying "There is a problem with this Windows Installer package"

Database Connection Error: There Was an Error Connecting to the Database

BI Office Services Do Not Start After an Upgrade to V6

Getting "Cannot Login: User Authentication Failed" After an Upgrade to V6

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