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Old publications cannot be found/viewed after an upgrade from v5 to v6
When upgrading BI Office from v5 to v6, a new publication shared folder is created \\<PyramidPublicationServername>\Publishing6 However, the application does not update the publishing folder.…
Leon Katz
Leon_Katz
6 yrs ago
2
replies
589
Last reply
Yakov Shaul
Admin
6 yrs ago
Installations
0
Upgrade DB script for v6.23
Symptom: In cases where you notice the below errors after upgrading to 6.23, it is possible that the upgrade scripts didn’t complete successfully. An error message appears each time you log into…
Dvir Buzaglo
Community Team
Dvir_Buzaglo
6 yrs ago
581
Installations
0
Getting a Message Asking to Insert Disk2
This issue sometimes happen when running the installation while the Pyramid ISO file is mounted using a mounting tool. To fix this, please extract the ISO file using an extraction tool such as Win…
Karen Owens
Karen_Owens
updated
4 mths ago
511
Installations
0
Installation Issue - Getting an Error Saying "There is a problem with this Windows Installer package"
Problem: When trying to install and receiving and error saying 'Error 1722. There is a problem with this Windows Installer package'. Solution: Set your User Account Control to never notify.…
Karen Owens
Karen_Owens
6 yrs ago
531
Installations
0
Database Connection Error: There Was an Error Connecting to the Database
Issue: Getting an error message saying Database Connection Error: There was an error connecting to the database when running the Pyramid Deployment Wizard.…
Karen Owens
Karen_Owens
6 yrs ago
1,393
Installations
0
BI Office Services Do Not Start After an Upgrade to V6
Issue: BI Office services do not start after an upgrade to V6. The Windows Event Viewer will show an error with the sqlServerSpatial110.dll file similar to the error below: Environment:…
Karen Owens
Karen_Owens
6 yrs ago
554
Installations
0
Getting "Cannot Login: User Authentication Failed" After an Upgrade to V6
Issue: When trying to log into BI Office after an upgrade to V6, the user gets "Cannot Login: User authentication failed" message. The System logs will show an error similar to this: Resolution:…
Karen Owens
Karen_Owens
6 yrs ago
592
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