Pyramid
Help
Learn
Support
Pyramid Analytics
User Community
How to enable Javascript
Sign Up
Login
Home
BI Office
BI Office - Knowledge Base
Troubleshooting
General Issues
Filter
Newest
Active
Popular
Most likes
Most replies
Most views
Tags
Clear filter
Search
Follow
Silverlight is no longer supported in Safari 12.
This article posted on apple site informs: is there any way to enable the Silverlight Plug-In in Safari 12? No, there is no way to make the current version of the Silverlight plugin work with Safari…
4 yrs ago
768
General Issues
Silverlight is no longer supported in Firefox version 52.0, Released on March 7, 2017.
Firefox no longer supports plugins that are based on NPAPI (Netscape Plugin Application Programming Interface) This includes Java, Adobe Acrobat, and Silverlight.…
5 yrs ago
1,414
General Issues
Exporting and Printing Files from Pyramid Does Not Work
Issue: Printing and exporting fails with the following error: Get Item Error System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at http:…
6 yrs ago
863
General Issues
When Using “Open Link” through Email, Only Part of the Link is a Hyperlink.
Problem When using “open link” through email, only part of the link is a hyperlink. Solution Check the following setting in Outlook 2013 1) Go to File > Options > Advanced,…
6 yrs ago
560
General Issues
Find Which User is Running a Query in Profiler when Token Authentication is Enabled
When using Effective Tokens and the profiler is run, the user shown under the NTUserName column will always show as the Data Source User, regardless of the user logged into Pyramid.…
6 yrs ago
510
General Issues
Troubleshooting MDX Related Issues Using the SQL Profiler
The SQL Profiler is an excellent tool to troubleshoot query related issues. Using the profiler, you can analyze the queries run by Pyramid, find query duration times in SSAS and compare it with the…
7 mths ago
703
General Issues
Troubleshooting White Screens Issues in Versions 5.4 and Up
When receiving a blank screen in Pyramid 5.4 and up, please type “javascript:showlogs()” in the address bar of the browser to receive more information on the issue.…
6 yrs ago
509
General Issues
Getting an Isolated Storage Exception
This happens because there is a limit on the number of characters that make up the folder/filename of the isolated storage location. It usually surfaces on Windows XP as XP uses a longer name for…
6 yrs ago
550
General Issues
Troubleshooting White Screens Issues in Versions Older Than 5.4
Getting a white screen while working with the application, is usually a client side error occurring in Silverlight. Client side logs are disabled by default for better performance but can be enabled…
6 yrs ago
476
General Issues
As of September 1st, 2015 Silverlight is No Longer Supported in Google Chrome
Silverlight is no longer supported in Chrome 45 (released on September 1st 2015). Unlike older versions of Chrome, it cannot be activated manually. More information can be found here To continue…
7 yrs ago
738
General Issues
Key Resources
60s User Survey on MS Excel
Community Tour
Register for Training Webinars
Learning Resources
Pyramid Tutorial Videos
Pyramid Help
Getting Started with Pyramid
BI Office
BI Office Help
Top contributors
View all members
Recent activity
Recent Tweets
Follow @PyramidAnalytic
Home
Pyramid
Discussion Forum - Q&A
Technical Solutions
General
Performance
Databases
Security
Install/Upgrade/Cloud/License
Admin
Product Announcements
Product Ideas
Current Product Ideas
Completed Product Ideas
BI Office
BI Office Product Announcements
BI Office Blogs
BI Office - Knowledge Base
Getting Started
Using BI Office
BI Office Installation & Configuration
Troubleshooting
Key Resources
60s User Survey on MS Excel
Community Tour
Register for Training Webinars
Learning Resources
Pyramid Tutorial Videos
Pyramid Help
Getting Started with Pyramid
BI Office
BI Office Help
